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Cross Prairie K-8 School

Inspiration in Every Classroom, Excellence in Every Student

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Parent Square

How We Communicate

Our district utilizes ParentSquare for school communications, mainly through email, text messages, and app notifications. ParentSquare seamlessly integrates with our Student Information System to create an account for each parent, using your preferred email and phone number. We encourage parents to log in to their accounts to download the mobile app and adjust their notification preferences.

ParentSquare offers a safe, secure, and contemporary method for communication and collaboration between school and home.

ParentSquare Help Center home page

A person holds a smartphone displaying the ParentSquare app, featuring a logo with colorful circles.

As a registered parent, you can:

  • Receive messages from the school and district via phone, email, text, or app notification
  • Choose to receive information as it comes or all at once with a daily digest at 6pm
  • Communicate in your preferred language
  • Comment on school postings to engage with your school community
  • Direct message teachers, staff, and other parents
  • Participate in group messages from schools and teachers
  • Sign up for parent-teacher conferences
  • Sign up to volunteer, sign up to donate school supplies, and more all from your desktop or mobile device

Overview for Parents

English

Spanish

Frequently Asked Questions

  • On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in the school's information system (FOCUS).

    On the web, click ‘Sign In’, then under ‘Register’ section, put your email or phone number and click '“Go”.

    If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or call the school office and ask them to update the contact information.

  • Sometimes users will need to merge accounts together. Sometimes parents with more than one child will have multiple accounts because parent information didn’t match (name, email, phone). Many staff members are also parents, and will have a staff account and a personal parent account. You can combine accounts so everything is in one place.

    What to do:

    1. Log in to your main ParentSquare account.

    2. Click your name in upper right and select My Account.

    3. Click Combine with another account.

    4. If there are any accounts matching your verified email(s) or phone(s), a page with recommended users will appear:

      1. Click Combine Accounts, confirm any additional contacts on the account, and click Combine Accounts.

      2. If you do not see the account you want listed, click Combine Another Account.

    5. Log in to the other ParentSquare account you want to combine.

    6. Select name to use on your account and click Combine Accounts.

    Your accounts are now combined. The next time you login to ParentSquare, you will be able to access your account using any of the associated email addresses or phone numbers on your combined account.

  • Do you want to have messages translated to another language? Are your messages showing up in the wrong language?

    What to do:

    • If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Language Setting.”

    • If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Language Settings."

    • Select your preferred language and save.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school.

    You can choose between "instant" and "digest" notifications or choose to turn off notifications (excluding emergency alerts and notices). The "instant" setting will send all posts notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the “digest” setting”.)

    What to do:

    • If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Customize your settings" under Notification Settings.

    • If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Notification Settings."

  • Search many topics, with easy-to-follow instructions and videos, at ParentSquare..